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Frequently Asked Questions
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(Teacher/Student site FAQS - Click here)
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I have an ASLPro.com account. Can I use the same login
credentials for ASLPro.cc?
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ASLPro.cc and ASLPro.com, although they look similar, are
completely different web sites. iPads cannot run the flash
files used on ASLPro.com That's why we built this site that
uses different technology.
Short answer: No. You need separate Teacher accounts for
each site. If you want to make the same Quiz available to
your students on both Desktop/Laptop computers and on their
iPad, you will need to create Quizzes with the same content
on each site. It's really not as difficult as you might
think.
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From time to time, when I refresh a page on my iPad, I get a
"white screen." What's going on with that?
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Safari has gotten "confused." The simple fix is to
close Safari and re-open it again. You might also need to turn off your
iPad after closing Safari,
turn it back on, and then re-open Safari. Or it could be that your internet
connection was temporarily dropped. It is best to not
refresh our dictionary, quiz or game pages altogether. Menu
pages and information pages are fine to refresh.
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From time to time, when I open a page, I get a message that
"This site has illegally embedded our source code. Busting you out, please
wait..." What's up with that?
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As ASLPro.com and ASLPro.cc have become increasingly
popular, other sites have attempted to "steal"
our content by embedding our site within theirs. We have
installed a few lines of code to help to prevent that from
happening. When a page loads really fast, you might see
that message temporarily displayed. Just ignore it and
continue on. If you are at our site, everything will
continue to play just fine. If it is from another site,
you will be redirected back to ours and the pages will
still continue to display properly for you.
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I can see your videos OK, but they always run in super
slow motion the first time through. After that, they play
fine. Why is this?
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Our site is designed to be run on a 300 Kbps DSL (or
faster) connection. If you are viewing the site on a 56k
modem or a slower DSL line, you can still participate in
the site, but the videos will play slower the first time
you play them. Once a video has fully loaded, it will
replay at normal speed.
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I can't hear any audio, even though I have audio turned
all the way up on my device.
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None of
our dictionaries use audio. But, some of our special pages
like "Signing With Cindy" do.
Sometimes you will hear audio and, sometimes, you will
not.
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Is your site content available on CD or DVD? This would be
helpful for dial-up users.
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As of right now, we have made the decision
that www.ASLPro.cc
will only be available online, not through CD or DVD
distribution. Our first priority, for the time being, is
to make www.ASLPro.cc
a premiere educational tool for use in the classroom, under
the supervision of a qualified ASL teacher. And, toward that goal, all of
our time is invested in site revisions, completions,
and new program offerings.
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How can I be sure your signs are accurate? What are your qualifications?
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Please keep in mind that ASLPro should not be used as
a stand alone tool to learn American Sign Language.
ASLPro is
designed for use by classroom teachers as a facilitating
resource under qualified teacher supervision.
Although we make every effort to insure that our signs are
accurate, mishaps can occur when linking the files or from other
technical errors. If you think a sign is inaccurate, we would be
pleased if you would report, using our Contact
Form.
Our About
Us outlines the qualifications of our teachers/interpreters.
Please also see our Terms
and Conditions page for more information.
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I've never seen some of your signs before. Are you sure they are correct?
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Please keep in mind that ASLPro should not be used as
a stand alone tool to learn American Sign Language.
ASLPro is
designed for use by classroom teachers as a facilitating
resource under qualified teacher supervision.
As you know, ASL signs can represent many words (depending
upon context) and English words can be represented by many
signs. Signs also vary by regional setting. (Our models
are located in the state of Texas.)
"Tornado" - for example - can be signed as
displayed on our site or can also be signed by T's facing
each other, rotating around each other, and rising to the
right.
Which sign a teacher (and our Sign Modelers, as well)
chooses to use is a matter of personal choice and/or
frequency of use in the regional setting. We want to make
ASLPro as complete as possible. But, unfortunately, we
have not had the opportunity, yet, to post all available
alternate signs for a specific word. If you see a sign
that you do not recognize, you should certainly continue
using the sign that your teacher has taught you. He or she
has chosen the best signs based on your regional usage.
We are pleased to make our site available to the
general public and love it when we receive comments from
our users. Thank you.
However, please keep in mind that ASLPro has
been created as a reference tool to be used primarily in
the classroom for ASL students at many different learning
levels.
The mature Deaf user or already proficient ASL user,
arriving at our site, will find some of our signs
different from what they might use. While a mature user
might fingerspell some of the signs where we do not,
please bear in mind that a new student of ASL needs a
basic vocabulary to launch their studies. They cannot
fingerspell well as a new signer. Neither can a
two-year-old be expected to fingerspell a large number of
words, even if they are "short" words.
And, indeed, while our database is growing rapidly, we
cannot include "every" sign used in every region
of the United States. We have added alternate signs for
many of our words and will continue to expand as time
permits. Our technology does not allow us to display the
regional/national origin of our signs. If you have a
question about any sign, be sure to ask your instructor
for clarification. He/she is your best resource for
learning ASL.
Please see our Terms
and Conditions page for more information.
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I notice that most of your signs do not include facial expressions or lip movement as they would be in normal ASL conversation. I was wondering, “Why?”
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There is a two-fold response to this answer.
First, some facial expressions form the initial sound
of the word being signed.
This would allow students to simply lip-read rather
than concentrate on the sign itself.
As our quizzes pull from our Sign Database, we
purposefully omitted this type of facial expression.
Secondly, we are aware that some of our signs lack
necessary facial expressions (different from those
explained above). Each
of our valued Sign Models are different and have different
levels of facial expressions. As we continually improve the site, we are aware of the need
to improve facial expressiveness.
Please keep in mind that ASLPro should not be used
as a stand alone tool to teach American Sign Language.
ASLPro is
designed for use by classroom teachers as a facilitating
resource under qualified teacher supervision.
We are mainly a reference tool, and our signs will
be similar to signs found in most ASL dictionary resources
in book form, which also omit facial expressions and lip
movements.
Again, we want to thank you for visiting ASLPro,
and for keeping these site limitations in mind while
viewing the content.
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You don't have one of the signs I was looking for. Can the sign be added?
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With a database now containing thousands of words, we are
no longer accepting requests for new signs. We are
focusing our energies, instead, on the development of new
tools for classroom teachers. Thank you for your
understanding.
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